Software Developer and Support Engineer

Contact Sales

Careers

Software Developer and Support Engineer

Company:

Hours:

37.5

Department:

Technology

Reports to:

Head of Banking Systems and Technology

Type of position:

The Bank
‍
A leading issuing bank, who has been transforming the future of cross border payments to serve our Clients over the past 18 years. The Bank has recently embarked on a journey to expand its banking product range and now offers digital corporate banking services locally.
‍
The Bank has offices in London, Malta and Gibraltar, currently serving innovative Clients through a portfolio of e-money products and payment services as well as deposit accounts for its Corporate Clients. As a leader in the industry, we set the standard for excellence in the payments sector. We are forward thinkers in a complex ecosystem and partner with cutting edge Fintech’s to challenge the way we conventionally bank for the better.
Investors
‍
Our parent company, IDT Corporation, is an innovative and opportunity-seeking multinational company headquartered in the US and listed on the New York Stock Exchange, with offices across the globe.
Role Outline
‍
You will form part of our local Technology team based in our Gibraltar office, supporting our Banking and E-Money services across Gibraltar, the UK and Europe. You will have the opportunity to create, develop and work on a variety of in-house software systems, tools, and data utilities to meet business needs while also playing a key role in the day-to-day management, administration and evolution of third-party key systems and peripheral solutions used by the business.
‍
‍
Key responsibilities include:
‍
Develop and maintain various in-house web applications and tools to support the business.
Assist in the technical configuration and maintenance of third-party systems used by the business.
Provide data transformation scripting for large data sets to support other business teams as required (such as transaction monitoring, data reporting, and financial reconciliations).
Documenting business requirements for software solutions that are being developed (in-house and/or with external vendors) and ensuring structured testing of solutions being delivered.
Project management of solutions and changes to systems (in-house or with external vendors), including the tracking of deliverables.
Assist with day-to-day administrative work on systems, including addressing any alerts raised, and administrative management.
Provide ‘on-the-ground’ technical hands for issues, to support off-site network engineering and hardware teams in resolution of live issues affecting systems and users.
Assist with tracking and prioritising business requests hitting the local technology team.
‍
‍
Job Specific Competencies
‍
Self-starter, with the ability to multitask and prioritise workload effectively to meet deadlines.
Good communication skills with the ability to break down complex ideas and technical language for non-subject matter experts
Ability to work closely and effectively with both internal and external stakeholders.
Strong attention to detail and an analytical mindset, you should be able to think through and envisage how systems will behave under different scenarios.
A quick learner with the ability to work independently and learn new skills/technologies as required.
While no knowledge of financial services is required, a willingness to learn about aspects of Banking, Cards and Payment Services is expected.

‍
Knowledge and Skills
‍
Coding (languages flexible, however Python, C# and/or PHP preferred)
Experience developing web-applications and working with frameworks (e.g. Laravel, Django, Blazor, etc.)
Experience in relation to data ingestion and transformation work.
SQL data querying skills
Experience working with APIs
Ability to document business requirements.
Testing in relation to software applications (including UAT and overall end-to-end).
Basic knowledge of IP networking
Appreciation of IT security
Strong Excel skills, general competency in office suite applications.

‍
Desired but not essential
‍
Experience with cloud services (AWS, Azure, etc.)
Experience working with MI/BI and data warehouse systems
Experience in Server Administration, Network Security
Diverse technical knowledge

‍