Credit Operations Specialist

vacancy

Credit Operations Specialist

We are seeking a detail-oriented and highly organised Credit Operations Specialist to join our Credit Operations team. This is an excellent opportunity for a banking professional with experience in lending administration, credit operations, or loan servicing to play a key role in supporting the Bank's Retail, Corporate, and Real Estate lending portfolios.

The successful candidate will be responsible for administering credit facilities throughout their lifecycle, ensuring accurate documentation, effective controls, regulatory compliance, and excellent service to both internal stakeholders and clients.

Working closely with Relationship Managers, Credit Risk, Legal Advisors, and other stakeholders, you will support the processing, amendment, renewal, monitoring, and remediation of credit facilities while helping maintain high standards of operational excellence.

Key Responsibilities:

• Administer credit facilities across Retail, Corporate, and Real Estate lending portfolios.
• Prepare and process facility documentation, including facility letters and security documents.
• Maintain accurate lending records and ensure robust record keeping.
• Prepare complete and compliant files for drawdown and disbursement.
• Process facility amendments, renewals, reviews, and ongoing monitoring requirements.
• Support remediation activities relating to existing lending facilities.
• Maintain accurate security documentation and records.
• Liaise with legal advisers and external stakeholders on lending and security matters.
• Support Relationship Managers and client-facing teams with credit administration activities.
• Prepare management information and lending portfolio reports for internal stakeholders.
• Ensure all activities are performed in accordance with internal policies, procedures, and regulatory requirements.
• Contribute to process improvement initiatives and operational excellence projects.
• Assist in the development and maintenance of Standard Operating Procedures (SOPs).

Essential Skills & Experience

• Experience within banking operations, lending operations, credit administration, loan servicing, or a similar financial services environment.
• Good understanding of lending products and credit facility administration.
• Strong attention to detail with the ability to maintain high levels of accuracy.
• Excellent organisational skills and ability to manage competing priorities.
• Strong written and verbal communication skills.
• Ability to build effective working relationships across multiple teams and stakeholders.
• Competent user of Microsoft Office applications and banking systems.
• Commitment to maintaining regulatory and compliance standards.
• Ability to work independently whilst contributing positively to a collaborative team environment.

Desirable

• Knowledge of Credit Risk principles and lending documentation.
• Experience supporting Corporate, Retail, or Real Estate lending portfolios.
• Experience working with security documentation and collateral administration.
• Banking, lending, compliance, or finance-related professional qualifications.
• Knowledge of the Gibraltar or wider banking regulatory environment.

What Success Looks Like

In this role, you will:

• Deliver accurate and timely credit administration services.
• Maintain strong controls and compliance standards.
• Build trusted relationships with internal and external stakeholders.
• Contribute to process improvements and operational efficiencies.
• Support the Bank's lending activities through high-quality administration and documentation management.
• Demonstrate ownership, accountability, and a commitment to continuous professional development.

At TNB, you will be part of a collaborative and professional environment where your contribution directly supports the delivery of quality banking services to our clients. We are committed to developing our people, encouraging continuous learning, and providing opportunities to broaden your experience across our lending and banking operations functions.

How to Apply

If you meet the above requirements and are eager to contribute to a dynamic and growing team, we encourage you to apply. kindly submit your application no later than25 th September 2026. You are also welcome to contact Lucy Vickers, Head of Credit Operations, directly This email address is being protected from spambots. You need Java Script enabled to view it.if you wish to hear more about this role.

Join us in our mission to ensure financial integrity and regulatory compliance. Apply today to be a part of Trusted Novus Bank's dedicated team!